Hotel Rules and Regulations
Children and Extra Beds
• One child up to 12 years of age accommodated in the room with two adults on an existing bed is free of charge.
• One child up to 2 years of age accommodated in a cot is free of charge.
• A child from 12 years of age or an adult accommodated in the room on an extra bed is charged for the use of the extra bed.
Cancellation of Reservations
Until at least 48 hours prior to arrival, cancellations are free of charge. Cancellations or changes to the reservation up to 2 days prior to the arrival date are free of charge. Later cancellations or changes to the reservation are charged in the amount of 100% of the price of the first night. In the case of no-shows, the total price of the reservation is to be paid.
Mandatory Additional Charges
Taxes and charges for services: Prices include 9.50% VAT. The tourist tax in the amount of €0.92 per person per night is not included in the price.
Registration and Checkout
On the day of arrival, rooms or suites may be accommodated after 14:00 o’clock. On the day of departure, rooms or suites are to be vacated by 10:00 o’clock at the latest. Otherwise, the hotel shall be entitled to charge an additional day of accommodation.
Limitation of Liability
• The hotel does not assume any liability for items brought by the guest unless the damage is connected to the violation of obligations on behalf of the hotel. We recommend keeping your valuables and important documents in the room safe. Furthermore, the hotel does not assume any liability for vehicles parked in the hotel parking lot or for any items kept in or on the vehicle.
• The hotel has the right to withdraw from the contract if a certain amount was not paid within the agreed term. Exceptionally, the hotel may also withdraw from the contract for due cause (such as force majeure or due to other circumstances, for which the hotel is not responsible, or due to misleading or incorrect essential data given by the customer).
• The hotel protects all guest related information in compliance with the Personal Data Protection Act. It is assumed that, by accepting the offer, the guest agrees to the use of this data for statistical purposes and information on offers. Should this not comply with the guest’s wishes, please state accordingly upon registration.